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Culture Health Index

The Culture Health Index (CHI) gives organizations a clear, actionable picture of where their culture thrives, and where it needs attention.
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What CHI measures

Organizational culture is multidimensional, ranging from collaboration and teamwork to manager effectiveness to the organization’s alignment with stated values. 

CHI measures each dimension to understand how each dimension scores individually and how the organization fares as a whole. You can even add your own questions to capture context that's unique to your organization.

The index can be opened up to see exactly which of the eight dimensions is driving results, and which individual questions flag concern. 

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Tracking over time and trend visibility

CHI provides a valuable snapshot of the current cultural health as well as the ability to track results across surveys. Leadership teams will have specific data and feedback to understand where things are improving and what needs more attention.

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Organization and team-level data 

Successful organizations maintain a general culture while fostering functioning subcultures across departments and teams. CHI captures both holistic and team-level data so you can support each team specifically and the organization as a whole.

Confidentiality built in

Individual responses are anonymized and aggregated, so employees feel safe to be honest.

Flexible cadence 

Run CHI as often as makes sense for your organization or at key moments of change. You have complete control.

FAQ

  • We recommend every quarter. Regular measurement is what allows you to track trends and see whether interventions are working. As it only takes around five minutes to complete, it's not a big ask for employees.

  • We recommend that you do, but it's up to you. You have flexibility to include the full CHI question set or a subset depending on your focus areas. You can also add bespoke questions tailored to your organization's current context.

  • Yes. CHI supports targeted deployment, so you can send specific questions to specific teams. This is particularly useful when exploring a challenge in one part of the business without surveying the whole organization.

  • Yes. Data security and respondent confidentiality are built into CHI's foundations. Individual responses are never revealed; only aggregated scores are shared, and team-level data requires a minimum of five respondents before it's made available.

  • We take privacy seriously and will use personal information only to administer a CHI account.

  • CHI and mojo are complementary tools. Mojo builds high-performance culture through meaningful manager-employee conversations and the action plans that follow. CHI tracks and benchmarks how far your organization has come in building a thriving culture.

  • CHI was developed by the mojo team drawing on organizational psychology research, culture frameworks, and practical experience working with organizations across multiple sectors. The eight dimensions were validated through stakeholder views and perspectives and refined through real-world testing.

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